Yes! We’ll collect your baggage, keep it safe, and store it for the day. Our team will meet you at the airport — you’ll receive all the details after completing your booking. Your luggage usually arrives about 30 minutes before your scheduled arrival time.
TravelLight operates across Bucharest, Romania. We collect, store, and deliver your luggage to and from hotels, residences, landmarks, and the airport — practically anywhere in the city!
Yes. In the very unlikely event of loss or damage, your belongings are fully protected — with coverage ranging from $250 up to $1,000 per order in case of total loss.
All bags are secured with tamper-proof seals to ensure that no one can open them. Customers are fully responsible for the baggage they hand over, which is why it’s important to book only for your own luggage. By placing an order, you confirm that you agree to our Terms of Service and Privacy Policy, and that your baggage contains no prohibited items as defined by local laws.
We understand that plans can change — that’s why we offer a flexible 2-hour cancellation policy. Just contact us at least two hours before your scheduled pickup for a full refund or to reschedule your service.
We recommend booking as early as possible to ensure the best availability. However, if your desired time slot appears as available in our booking form, you’re good to go — we’ve got you covered!
Yes. For safety and legal reasons, we cannot store items such as passports, cash, valuables, power banks, frozen goods, plants, animals, or any other items prohibited under Romanian law.
Yes. For safety and efficient handling, we ask that your luggage follows standard airline size and weight limits. If you have oversized or unusually heavy items, please contact us in advance so we can make suitable arrangements.